Privacy Policy

Last Updated: August 6, 2026

At the International Sales Training Institute (ISTI), we respect your privacy and are committed to protecting your personal information in accordance with the Kenya Data Protection Act, 2019.



Information We Collect

We only collect personal information that you voluntarily provide, including:

  • Your name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Information you submit through our contact form

  • Information you provide when booking a training session



How We Use Your Information

We use your information solely to:

  • Respond to your enquiries.

  • Process training bookings.

  • Send you the requested eBook.

  • Communicate with you about our training programmes and services.

  • Improve our customer service.

We do not sell, rent, or trade your personal information.



Marketing Communications

If you enquire about our services, we may occasionally send you information about upcoming training programmes, workshops, or related resources. You may unsubscribe from these communications at any time.



Sharing Your Information

We do not share your personal information with third parties except where necessary to:

  • Deliver our services.

  • Comply with legal obligations.

  • Protect our legal rights.



Data Security

We take reasonable measures to protect the personal information you provide against unauthorised access, disclosure, or misuse.



Your Rights

Under the Kenya Data Protection Act, 2019, you may request to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your information where applicable.

  • Withdraw consent for future communications.



Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us through the contact details provided on this website.



Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.