Personal Coaching
Achieve meaningful personal and professional growth through one-on-one coaching tailored to your unique goals and potential.
Benefits
Accelerate Individual Performance
Achieve measurable personal and professional growth.
Strengthen confidence in leadership and decision-making.
Overcome limiting habits that hinder performance.
Build resilience and sustain high performance under pressure.
Why Invest in This Program
Exceptional performance begins with personal growth. Through individualized coaching, participants gain greater self-awareness, clarity, and practical strategies to overcome challenges, maximize strengths, and accelerate professional success.
Program Details
This program is suitable for:
- Customer service and call centre teams
- Frontline and branch staff in banking, insurance, healthcare, hospitality, and retail
- Relationship and account management teams
- Team leaders and supervisors responsible for service standards
- Any staff member with direct or indirect customer contact
Program Curriculum
Delivered across 4 sessions, once a week, 8:00 am–12:00 pm (4 hours per session), totalling one month of engagement. A condensed 2-day crash program is available on request for clients needing a faster turnaround.
Session-by-session content is tailored to the individual's goals during the initial coaching consultation.
Outcomes on Completion
- Clarify personal and professional goals with greater precision
- Identify and leverage existing strengths rather than working against them
- Build more productive, self-aware professional relationships
- Develop a practical plan to achieve stated goals
- Apply tools for consistent follow-through and execution
- View personal challenges and opportunities more objectively
Frequently Asked Questions
Common inquiries for the Personal Coaching Program
Personal Coaching is an individual, one-on-one engagement — distinct from ISTI's group training programs.
Ready to Unlock Your Full Potential?
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Contacts
International Sales Training Institute - ISTI
AACC Complex - 4th Floor. Waiyaki Way, Westlands.
P.O Box 4921-00100 Nairobi, Kenya.
